We have written a list to help you with your keyword searches. It’s worth noting that some of these are legal terms that are commonly misused by clients and professionals alike, and it’s good practice to get the correct information about when these terms apply. 


Top search terms that could be relevant:

“Priority need”, “local connection”, “supported accommodation”, “housing”, “homelessness duty”, “intentionally homeless”, “supported accommodation”, “eviction”, “care leaver”, “support needs”, “homelessness code of guidance”

Private tenant rights

“Disrepair”, “deposit”, “council tax”, “eviction”, “court proceedings”, “rent arrears”, “giving notice”, “repairs”, “right to rent”, “HMO”, “house in multiple occupancy”, “joint tenancy”, “ending a tenancy”, “over crowded”, “section 21 eviction”, “section 8 eviction”, “student”, “letting agency fees”, “holding deposit”, “how to spot a rental scam”, “universal credit housing element”, “local housing allowance”, “tenancy deposits”

General housing




“benefits calculator” 


Indefinite leave to remain, right to reside, EU settlement scheme, settled status, pre-settled status, no recourse to public funds, refugee, asylum seeker, LLR, unaccompanied minor, “biometric residence permit”, “*SPECIFIC COUNTRY* embassy”, “*SPECIFIC COUNTRY* consulate”, “right to reside”, “habitual residency”

Client characteristics and background information

“Care leaver”, “full time student”, “part time student”, “refugee”, “asylum seeker”, “EU citizen”, “EU national”, “no proof of ID”, “domestic abuse”, “discrimination”, “harassment”, “


“Probation period”, “salary calculator”, “pro rata”, “per annum”, “zero hours contract”, “contractual rights”, “statutory rights”, “grievance process”, “right to work”, “disputes at work”

Criminal proceedings

“Charged with an offence”, “sentencing guidelines”, “legislation”, “caution”, “rights when arrested”, “legal aid”, “legal aid entitlement”, “legal aid means testing”, “find a legal aid solicitor”, “benefits and prison”, “DBS checks”, “what appears on my criminal record”, “subject access request”, “character witness”, “answering bail”, “released under investigation”, “getting property back from police”, 


“Complaints procedure”, “how to complain”, “registration doctors”, “mental health”, “how to find a therapist”, 

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